Your New Rent Payment Card

Keep an eye out for your new rent payment card in the post, this card allows you to pay your rent in more outlets than before. It can be used in Post Offices and at all shops displaying PayPoint, to find your nearest outlet visit www.paypoint.co.uk/locator.

To make a payment, hand your card along with your payment to the cashier. Your payment will be processed and your card will be returned with a receipt which you should keep.  You also can make a payment via our new automated telephone line using your debit or credit card on 0300 303 1717 or you can pay via www.taicalon.org. This service is open 24 hours a day, 365 days a year.

Please destroy your old rent payment card and start using your new one. If you have any problems using your card or to report your card lost, stolen or damaged please call us on 0300 303 1717 and we will arrange to send a replacement.

Alternatively you can pay your rent by:

Direct Debit
You can set up a direct debit to have regular occurring payments collected when you want, by calling 0300 303 1717.

Over the internet
Debit card payments can be made at your convenience online through www.taicalon.org

On the phone
You can pay anytime you like over the telephone with a debit (or credit) card by calling

At any Post Office
You can pay by cash, cheque or debit card at any Post Office. Please make cheques payable to ‘Post Office Limited’.