STAR Survey 2019 and the chance to win £150 in shopping vouchers.
Did you know that in 2018, 74% of tenants were satisfied with Tai Calon and 75% thought their rent was good value for money?
Each year we ask around 2,000 tenants their opinion on Tai Calon overall, how we deal with repairs, the condition of their neighbourhood and lots more in the Tai Calon STAR survey.
We use the information to plan services for the following year and to compare how well we are doing with other Housing Associations. Tenants who complete the survey are entered into a draw to win £150 in shopping vouchers!
We use the feedback to help us improve our services.
If you are included this year then look out for a STAR survey by email, post or a telephone call. Calls will come from 01908 278310.
If you’re not selected but would like to participate, contact us on 0300 303 1717 or email firstname.lastname@example.org
Let us know your views, have your say and help us improve!