In line with Welsh Government regulations, we have continued to improve empty homes and let them to anyone in housing need, with a focus on dealing effectively with homelessness.
During the lockdown period, our Lettings Team were contacted by Blaenau Gwent County Borough Council Homeless team to see if we could help a vulnerable individual.
The person was in acute need of housing and was suffering from very complex issues and in dire need of help. We conducted the pre-tenancy interview and financial assessment over the telephone prior to an offer being made. A property was quickly found and they were housed within days of the pre-tenancy interview.
Whilst charity shops and our other partners are also under lockdown sourcing furniture was difficult. However, with the help of our Voids Team we were able to donate some basic items as well as some furniture to help make them feel comfortable in their new home.
Their support worker told us…
They are settled in well and enjoying their new home.