Tai Calon is going digital, and later this year we will be launching Housing Online. This is our online portal where you will be able to book a repair and view your rent statement from your phone or laptop.
As part of getting it right, we ran a trial exercise earlier this year where some of you logged on to a test site, tried the service out and gave us some great feedback.
We’d like to say thanks to all of the tenants who took part. The results showed that most people found it easy to register for the site and found it easy to use. They said they would recommend it to their neighbour. We are working through the feedback to make more improvements before launching it for everyone to use.
Don’t worry, you’ll still be able to phone us, Housing Online will be an extra service and we won’t be switching anything else off.