Your feedback is important to us.

We are committed to providing the best quality services we can by listening to the views of our customers.

From the 26th April 2021 we will be working with a company called Rant & Rave to find out how we’re doing through regular SMS and email surveys. This help us to shape the services we offer and ensure we are providing value for money.

We will simply ask you to rate our service on a scale of 1 (very dissatisfied) to 5 (very satisfied) and why you gave that score. That’s it! No long survey, no list of 20 questions.

We are listening and will make changes where we can to improve our service. Your feedback, whether good or bad, tells us what we need to do to make things better. Any positive feedback we get, we’ll let the person or team involved know. So if we’ve done something right, be sure to pass on the praise!

Remember:

  • Its us and not a scam ..for texts the number will always be 07860 010642 (save it!)
  • Emails will be from feedback.taicalon.org

 

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