Customer Voice is here to make it easy for our customers to tell us what we do well, what we need to improve, and feedback on our plans for the future. Our Customer Voice section is the place where you can find out information about important changes we are planning to make as well as telling us what you think.
You will also be able to find out how well we are delivering our Customer Voice strategy by viewing the performance section.
We don’t currently have any live consultations but keep an eye out for the next one to get involved and have your say.
Our Customer Voice strategy helps to explain in more detail all the different ways customers can have their say, however we like to keep things simple so check out the quick guide below.
Interested in getting involved, we would love to hear from you so please contact us: by emailing Talktous@taicalon.org