Changing or ending your tenancy

If you are thinking of ending your tenancy with us, you must:

  • give us notice in writing four weeks before leaving your home
  • make sure your rent account is clear
  • your keys are returned to us by 8am on the Monday your tenancy ends.

We will contact you when we receive your notice to arrange a home visit.

You can return your keys by placing them in a key safe that we will install at your home once your notice is received, or you can drop them into our office in Blaina.

If you have any queries, please get in touch with your Community Housing Officer: email us at or telephoning 0300 303 1717, Monday to Friday. You can visit us or write to us at:

Solis One,
Rising Sun Industrial Estate,
NP13 3JW.

Adding or removing someone from the tenancy 

If you would like to add or remove someone from a tenancy, please get in touch with us on 0300 303 1717 or email us at

Running a business from home. 

If you are thinking of starting a business from home, please contact us on 0300 303 1717 or email us at  Don’t forget to let us know the type of business you would like to set up as we may be able to help you by offering support.