Occasionally, you may need to access services provided by Blaenau Gwent County Borough Council (BGCBC), such as reporting potholes, a broken streetlight, making a payment, or applying for a place for your child in nursery school and lots more. My Services and the Blaenau Gwent mobile app are easy ways to contact the Council.

You can report, request, apply and pay for Council services online 24 hours a day, 7 days a week. https://www.blaenau-gwent.gov.uk/my-services/

Set up an account. 

Registration is simple and takes less than 3 minutes. All you need is an active email address.  Using your relevant app store, you can download the Blaenau Gwent app on any smartphone.

On registering, you can:

  • Track the progress of everything you have submitted.
  • Receive updates on your reports, requests and applications.
  • Receive information on the Latest News and Events

If you need help 

If you have any issues, please use the Help and Feedback online form that can be found on the council’s website or call them on 01495 311556.