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Me and My Home
Resident Resources
Find support quickly
Leaseholder Guidance
Information for Leaseholders
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Live independently in your own home
Garages
Find out the types of garages we have available.
Pay my rent & How to pay
We understand the effects of the current cost of living crisis, if you do fall into arrears with your rent there are ways we can advise and support you. We know it can be stressful to talk about, but please don’t wait until you owe a large amount of money before reaching out to us.
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Tai Calon’s community grant scheme
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With help from the local community, the Blaenau Gwent Food Partnership is starting a good food movement.
Customer Voice
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Develop a housing, land and property portfolio that meets the needs of current and future generations.
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Get help with the cost of living
We understand that the rising cost of living can be worrying if you have difficulty paying your bills and rent, but help and advice are available.
Safeguarding
Safeguarding is the action that is taken to protect adults or children who might be at risk of harm, to order to prevent them suffering abuse.
Managing your rent arrears
We understand the effects of the current cost of living crisis, if you do fall into arrears with your rent there are ways we can advise and support you. We know it can be stressful to talk about, but please don’t wait until you owe a large amount of money before reaching out to us.
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Keep things smooth by making the move to Universal Credit!
How To Keep Your Home Free From Damp and Mould
How to keep your home free from damp & mould
How to register for a home
Find information on securing yourself a new home
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Learn more about our performance by clicking here.
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Learn more about people at Tai Calon
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Find out more about what we do at Tai Calon
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Resident Resources Find support quickly Leaseholder Guidance Information for Leaseholders Supported Living Live independently in your own home Garages Find out the types of garages we have available. Pay my rent & How to pay We understand the effects of the current cost of living crisis, if you do fall into arrears with your rent there are ways we can advise and support you. We know it can be stressful to talk about, but please don’t wait until you owe a large amount of money before reaching out to us.
Brighter Future Fund Tai Calon’s community grant scheme Events Upcoming events in your area Membership of Tai Calon Have a say in how your home and community is managed Blaenau Gwent Food Partnership With help from the local community, the Blaenau Gwent Food Partnership is starting a good food movement. Customer Voice Tell us what you think Development programme Develop a housing, land and property portfolio that meets the needs of current and future generations.
Get help with the cost of living We understand that the rising cost of living can be worrying if you have difficulty paying your bills and rent, but help and advice are available. Safeguarding Safeguarding is the action that is taken to protect adults or children who might be at risk of harm, to order to prevent them suffering abuse. Managing your rent arrears We understand the effects of the current cost of living crisis, if you do fall into arrears with your rent there are ways we can advise and support you. We know it can be stressful to talk about, but please don’t wait until you owe a large amount of money before reaching out to us. Universal Credit Keep things smooth by making the move to Universal Credit! How To Keep Your Home Free From Damp and Mould How to keep your home free from damp & mould How to register for a home Find information on securing yourself a new home
How we're doing Learn more about our performance by clicking here. Meet our Teams Learn more about people at Tai Calon What we're doing Find out more about what we do at Tai Calon Partnership & Collaboration Tai Calon works with a range of partners and other organisations
Complaints & Compliments We’d love to hear your feedback General Enquiries You can visit, write or telephone us
Home Leaseholder Guidance

Our Land, Legal & Leasehold Partner is Helen Jones. Helen is here to answer any questions from Leaseholders, you can contact her Monday to Friday, between 9am and 5pm on 0300 303 1717 0r drop her an email: talktous@taicalon.org

If you are looking for information regarding leaseholders, the below information may also help:

 

Leasehold Properties/Homes

  • Lease copies: We have copies of many leases on the system. Please contact us if you wish to view a copy of your Lease. If you want to discuss any of the terms or conditions within your Lease, please contact us, and we will happily advise where we can.
  • Selling your Leasehold Property/home: – Please use Helen Jones as your point of contact for your Solicitor. Helen will liaise with your Solicitor to complete what is needed for sale.
  • Section 20 Works – Please contact us at Tai Calon if you wish to discuss any future work programmes that may affect your home. Our Compliance and Programme Teams are here to help.
  • Payments: Please contact us if you have difficulty paying for historical works. We will happily discuss a payment plan to suit you. We are here to support you.

 

Leasehold Garages

  • Lease copies: We have many garage leases on the system. If you wish to view a copy of your garage lease, please contact us, and we will send a copy to you.
  • If your Lease expires: Please don’t worry if your garage lease is due to expire; we won’t take the garage off you. We offer you an annual tenancy agreement in place of the Lease – thus making you the tenant of the garage instead of the leaseholder.
  • Selling your Leased garage: You CAN NOT sell your leased garage. But you do have options if you wish to use the garage no longer
  1. Transfer the Lease to an interested person – This will need to be completed through a Solicitor as a “Notice of transfer”. This is because the Lease is a legal document registered with Land Registry. The Notice of Transfer advises Land Registry that you are no longer the leaseholder. Many local solicitors can help.
  2. Give the garage back to Tai Calon – If you no longer need/use your garage, you can seek legal advice to forfeit the Lease, thus giving up the right to Leasehold status. Many local solicitors can help.

Purchasing/Renting Land

There are opportunities to purchase or rent plots of land that Tai Calon owns. Please be aware that all land interests are subject to an Asset Management decision. There is a Surveyors fee of £350.00 to value the land of interest. Please feel free to enquire via our email address: talktous@taicalon.org

How to get a copy of your lease

A copy of your lease document is available from the Land Registry Office for a small fee. You can contact them below:

Land Registry Wales Office
Ty Cwm Tawe
Phoenix Way
Llansamlet
Swansea
SA7 9FQ

Call: 0844 892 1111