Tai Calon was established on the 26th of July, 2010. We are a  “not-for-profit” organisation and the biggest provider of homes in Blaenau Gwent. We have almost 6,000 homes!

We are a big employer in the area, with more than 280 people trained and dedicated to their jobs. Every year, we make more than £31 million to keep everything running smoothly.

We have spent over £130 million to ensure our homes meet the Welsh Housing Quality Standard. It’s important to us that everyone has a nice and safe place to live.

We are proud of what we do and will keep working hard to ensure our homes and communities are the best they can be!

Our Vision, Mission & Values

Our vision (why we exist), mission (what we will achieve) and values (how we will achieve it) reflect our promise to support tenants, their families and neighbourhoods.

Our Vision

“Tai Calon exists to inspire its people so that they go beyond affordable housing and are driven to create vibrant communities across Blaenau Gwent.”

Our Mission

By 2025, over 90% of Tai Calon tenants will be satisfied, or very satisfied, with the overall service that they receive.

That overall satisfaction in 2025 will also reflect tenants’ opinions on:

The quality of their home; including the planned and significant improvement in its environmental efficiency, such that the average energy efficiency measure for all Tai Calon homes is 85 (as measured by the Standard Assessment Procedure (SAP), and;

The perception of their neighbourhood, which is informed by some of the 200 new homes to be re-developed by Tai Calon across the county.

Our CALON Values are:

  • Creative
  • Authentic
  • Learning
  • Ownership
  • Not on your own

More Information

Find out more about what we do at Tai Calon

Corporate Plan 2020 - 2025
We are excited to introduce our Corporate Plan 2025. With just over 10 years since Tai Calon was formed, it seemed like a great time to review where we want to go.
Development Programme
Develop a housing, land and property portfolio that meets the needs of current and future generations.
Equality, diversity and inclusion
We want to be a responsible social organisation that is fair and inclusive in how we engage and represent customers, staff and other stakeholders.
Welsh Housing Quality Standard
Houses owned by housing associations and local authorities have to be in good condition as part of the housing quality standard.
Disability Confident Charter
Our Disability Confident charter explains what we do to support and promote opportunities for disabled people in the workplace.
Policies & procedures
To help us run the business we produce a number of policies & procedures.