How to pay my rent?

We want to make paying your rent as easy and flexible as possible, helping you stay on top of your payments and avoid falling into arrears.

There are several simple ways you can pay:

Online

You can make payments online quickly and securely via Allpay.
Please make sure you have your payment reference ready before making a payment.

Allpay App

Make paying your rent quick, simple and secure with the allpay app. You can download it for free from the Apple App Store or Google Play Store and start managing your payments the easy way.

Direct Debit

Direct Debit is an easy way to make sure your rent is paid automatically and on time. Payments are worked out to include rent-free weeks.

To set this up or find out more, call us on 0300 303 1717, Monday to Friday, 9am–5pm.

By Telephone

You can pay using your debit or credit card through our automated payment line by calling 0300 303 1717.
This service is available 24 hours a day, 7 days a week.

At the Post Office

You can pay by cash or debit card using your Tai Calon payment card at any Post Office.

PayPoint

You can also pay at any shop displaying the PayPoint logo using your payment card. Find your nearest PayPoint location here: PayPoint Store Locator

Please remember, it’s important to make sure your rent is paid on time each week. Falling behind on payments can put your tenancy at risk — but if you’re struggling, we’re here to help, so please contact us as soon as possible.

You can also watch our quick myth-busting guide, which explains common misunderstandings about rent payments and the support available to you.