Managing your tenancy

Helpful information about your tenancy, rights, and responsibilities.

Report a repair
We are responsible for Keeping your home in a good state of repair, servicing your gas boiler and solid fuel appliances that heat your home and nsuring electrical safety in your home.
Resident Resources
Find support quickly.
Managing your rent arrears
Find out how we can help if you are struggling to pay us what you owe.

Find a Food bank or Food Support provider

Getting Help with Food Within Blaenau Gwent we currently have a number of food banks/organisations providing help with food provisions for residents during this Cost of Living Crisis.

Getting Winter Ready

Winter is coming and it pays to be prepared. The weather can sometimes surprise us, so getting ready for all eventualities makes sense.

Our Annual Review & Financial Statements for 2022 - 2023

Explore Tai Calon's Annual Review 2023: A Year of Impact and Progress

How To Keep Your Home Free From Damp and Mould

Help with your energy bills

Knowing what support is available to you with rising energy costs is important.

Your Community

Money & debt support
If you are having problems paying your rent, you may have problems paying other bills. You may also be entitled to claim benefits. We won't know you have a problem unless you talk to us.
Register for a home
Here you will find information on securing yourself a new home.
Customer Voice - Have your say
Customer Voice is here to make it easy for our customers to tell us what we do well, what we need to improve, and feedback on our plans for the future.

Latest News

‘Talk 2gether’ – A Community Initiative to Address Anti-Social Behaviour
Our Community
‘Talk 2gether’ – A Community Initiative to Address Anti-Social Behaviour
15 April 2024
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National Lottery Grant Paves the Way for Innovative E-Sports Initiative in Blaenau Gwent 
Investment and Development, Organisational News, Our Community
National Lottery Grant Paves the Way for Innovative E-Sports Initiative in Blaenau Gwent 
15 March 2024
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Help us shape our services to suit YOU better!
Customer Satisfaction
Help us shape our services to suit YOU better!
26 February 2024
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Get to know our 2023 apprentices
Organisational News
Get to know our 2023 apprentices
9 February 2024
Read more

Latest News