Who we are

Tai Calon is proud to be the largest provider of social housing in Blaenau Gwent, managing more than 6,000 homes across the borough. We’re powered by a dedicated team of nearly 300 colleagues who care deeply about making a difference.

Our commitment goes beyond housing. We’re responsible for over 100 acres of woodland, rough grassland, and shared green spaces, supporting not just local biodiversity, but also community wellbeing.

Since launching in 2010, we’ve invested more than £243 million to improve homes and services for our customers. We don’t just provide places to live, we help build strong, thriving communities. We listen to what matters, act on it and work hard to ensure everyone feels safe, supported and valued.

Our Vision, Mission & Values

Our vision (why we exist), mission (what we will achieve) and values (how we will achieve it) reflect our promise to support tenants, their families and neighbourhoods.

Our Vision

“Tai Calon exists to inspire its people so that they go beyond affordable housing and are driven to create vibrant communities across Blaenau Gwent.”

Our Mission

By 2025, over 90% of Tai Calon tenants will be satisfied, or very satisfied, with the overall service that they receive.

That overall satisfaction in 2025 will also reflect tenants’ opinions on:

The quality of their home; including the planned and significant improvement in its environmental efficiency, such that the average energy efficiency measure for all Tai Calon homes is 85 (as measured by the Standard Assessment Procedure (SAP), and;

The perception of their neighbourhood, which is informed by some of the 200 new homes to be re-developed by Tai Calon across the county.

Our CALON Values are:

• Creative
• Authentic
• Learning
• Ownership
• Not on your own

Find Out More About Tai Calon

Discover more about Tai Calon and the work we do to support our communities. In the “How Are We Doing” section, you’ll find key reports and assessments that show how we’re performing, including regulatory reviews, annual highlights, and our commitment to equality and sustainability.

In the “What We’re Doing” section, explore the exciting projects and initiatives we’re delivering to improve homes, invest in communities, and create a sustainable future for everyone.

You can also meet our teams! Tai Calon Community Housing is powered by dedicated people, including our Executive Team, Neighbourhood Teams—one for each of our 12 communities—and our passionate Community Involvement Team, who work closely with residents to make a real difference.

Stay informed and see how we’re making a positive impact by exploring these sections of our website.