Managing your tenancy

Helpful information about your tenancy, rights, and responsibilities.

Report a repair
We are responsible for keeping your home in a good state of repair, servicing your gas boiler and solid fuel appliances that heat your home and ensuring electrical safety in your home.
Tenant Resources
Find support quickly.
Managing your rent arrears
Find out how we can help if you are struggling to pay us what you owe.

Healthy Homes

Learn more about how to maintain a healthy home and how to keep your home free from damp and mould.

Find a Food bank or Food Support provider

Getting Help with Food Within Blaenau Gwent we currently have a number of food banks/organisations providing help with food provisions for residents during this Cost of Living Crisis.

Help with your energy bills

Knowing what support is available to you with rising energy costs is important.

Your Community

Money & Debt Support
If you are having problems paying your rent, you may have problems paying other bills. You may also be entitled to claim benefits. We won't know you have a problem unless you talk to us.
Register for a Home
Here you will find information on securing yourself a new home.
Customer Voice - Have your say
Customer Voice is here to make it easy for our customers to tell us what we do well, what we need to improve, and feedback on our plans for the future.

Latest News

Our Annual General Meeting 2025
Our Community
Our Annual General Meeting 2025
15 August 2025
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Waundeg Community Fun Day
Our Community
Waundeg Community Fun Day
7 August 2025
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Stay Safe While Enjoying the Sunshine!
My Home, Tips & Tricks
Stay Safe While Enjoying the Sunshine!
19 June 2025
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Woodland and Green Spaces Strategy – Tree Nursery
Our Community
Woodland and Green Spaces Strategy – Tree Nursery
10 June 2025
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Latest News