Pets & Animals

We want everyone to feel safe and happy in their home, which is why we have a pet policy that supports responsible pet ownership.

What You Can Expect from Us

• We allow pets in most homes, including assistance dogs.
• We respond to requests around pet-related repairs (like fencing or gates) and home changes (like cat flaps or kennels).

Key Things You Need to Know

• Allowed Pets: You don’t need permission for most pets, but we encourage you to be responsible—microchipping and pet insurance are good practices.
• Not Allowed: Dangerous dogs (as per the Dangerous Dogs Act 2003), larger animals like horses or pigs, and exotic pets without the correct licenses.
• Breeding: Breeding animals may be considered a business. Please contact us if your pet has a litter.

Looking After Your Home

• Keep your home clean and free from pet damage. You could be charged for repairs.
• Clean up after your pets, indoors and out. Pet waste must be bagged and disposed of properly.
• Pets must be kept in a separate room during home visits or repairs.
• You cannot bury large pets at home or in shared areas—use cremation services instead.

If Things Go Wrong

• If pets cause problems or nuisance, it may be a breach of your occupation contract.
• We may require a pet or behaviour agreement if issues arise.
• In serious cases, we may ask you to remove your pet, but we’ll always explain why.

Contact us at talktous@taicalon.org or call 0300 303 1717 for more information.