Important: AllPay mobile app update – If you use the AllPay mobile app to make payments, please update to version 1.5.3 to continue making payments without interruption. Using the AllPay website? No action needed.

What are protected characteristics?

They are:

  1. age
  2. disability
  3. gender reassignment
  4. marriage and civil partnership
  5. pregnancy and maternity
  6. race
  7. religion or belief
  8. sex
  9. sexual orientation

(the above are the 9 protected characteristics under current UK and Wales-specific Equalities legislation)

  1. Language (Welsh, British Sign Language, other spoken languages)
  2. Nationality
  3. Responsibility as carers for any dependents

Direct discrimination

Less favourable treatment of a person compared to another person because of a protected characteristic.

Indirect discrimination

The use of an apparently neutral practice, provision or criterion which puts people with a particular protected characteristic at a disadvantage compared with others who do not share that characteristic and applying the practice, provision or criterion cannot be objectively justified.