Anti-social Behaviour (ASB)

If you need Tai Calon’s help to deal with nuisance neighbours, please get in touch with us on 0300 303 1717 or email us at talktous@taicalon.org

If you have been a victim of a crime or severe anti-social behaviour, you should contact the Police if it’s an emergency, dial 999. Otherwise, ring 101, for example, if you have witnessed a crime.

If you have witnessed crime or severe anti-social behaviour, you can call Crime Stoppers anonymously, 24 hours a day, on 0800 555 111.

If you would like independent information and to read more about what to expect, visit this independent website www.asbhelp.co.uk

What is anti-social or nuisance behaviour?

At Tai Calon, we follow the law. This law says that if you do things that cause a nuisance or annoyance, it is called ASB. Here are some examples:

Loud Noise: Playing music too loud or shouting often.
Vandalism: Breaking or damaging things that belong to your neighbour or Tai Calon.
Rubbish: Leaving trash in the wrong places.
Harassment: Being mean to a neighbour or bothering their visitors.
Drugs: Using, selling, or helping with illegal drugs.
Hate Crime: Treating someone badly because of how they look, who they are, or what they believe.

Different Kinds of Behaviour

Some things people do are perfectly normal and safe. They are not Anti-Social Behaviour (ASB). For example:

Neighbour problems: We don’t check on small arguments unless they become very serious. If people want, we can call someone who is really good at solving problems. This is called mediation.
Household noise: The sound of a washing machine, footsteps in the hallway or people talking nicely is okay.
Children playing: When kids laugh, play, or have fun outside, that’s all right.
Car parking: Sometimes a house can have lots of cars. We usually don’t check who owns each car. Even if it feels annoying not to park close to your home, it’s ok and not against the rules if someone parks outside another home.

The Noise App

If you are being disturbed by the noise of dogs barking, we will need to collect evidence of how often it happens, how long it lasts and when it happens. It is usually a combination of these things that will help us decide if this is a nuisance and what should be done about it. We will ask you to use The Noise App for this, a free-to-download app from which you can take recordings and send them to us.

Learn More

If it’s your dog that’s barking, what should you do?

Talking it over If the noise your dog is making is upsetting your neighbours, the first step is to consider talking things over with them. Stay calm and try to see it from their point of view: perhaps they’re working shifts or have got a baby or small children. Bear in mind that they might be worried about whether the dog is OK and remember, you might not know the serious problem if your dog is barking more when you’re not at home. Ask your neighbours to tell you exactly when your dog is barking and how long. Ask them to note when the barking happens if you’re out a lot. If you’re in, make a note yourself.

Think about using a webcam or video camera to find out what your dog is doing when you’re not there or try a ‘set-up’ – pretend you’re going out for the day, then wait outside the door to see your dog does. If your dog is noisy or distressed, we suggest speaking to a qualified & experienced animal behaviourist to see how you can help your pet relax.