At Tai Calon, we are committed to providing exceptional customer service tailored to your needs. To achieve this goal, we need your input. We want to ensure that our services suit your preferences and expectations.

Understanding more about you – your lifestyle, interests, values, attitudes, and behaviours – allows us to customise our services to better serve you. By taking a brief survey, you not only help us enhance our overall customer experience but you’ll also receive a £5 Amazon voucher as a thank you. .

Starting the week of March 4th, we’ll contact you via email or phone to invite you to participate in the survey. Rest assured that all data collected will be anonymised and used solely to enhance our long-term goals of delivering the best customer service possible.

Your support is crucial in ensuring that the data we collect accurately represents the diverse communities we serve. By participating in the survey, you play a vital role in shaping the future of our services for everyone.

If you have any questions or would like to learn more about how we intend to use the data collected or, if you’d like to address any concerns, please feel free to contact Ross Watts – Head of Customer Experience directly at

Let’s shape the future together and create a better experience for all!