In need of a little extra support? Our Lifft team can help you!

In April 2017, we launched a new service called Lifft. The service has a group of expert Support Workers who help people to live full and independent lives. The Team has helped many individuals with various housing and financial issues. The Lifft Team is yet another example of our commitment to supporting and empowering the communities we serve. 

The Lifft Team consists of six support workers, three working full-time and three working part-time. The Team’s expanded client base now includes people over 16 from a wider range of housing situations, all of whom are welcome to access the service through referrals, including self-referrals.  

The Lifft Team’s support focuses on several areas, including housing-related support, which involves helping clients pay bills, arranging direct debits, and assisting with budgeting and financial issues. The Team also helps clients identify and apply for appropriate benefit entitlements and understand the terms of their tenancy.  

In addition to these services, the Lifft Team also help people access various funds and benefits such as Discretionary Assistance Fund Payments, Direct Housing Payments, Personal Independence Payments/Appeals, Hardship Fund Applications, Food Bank Vouchers, Housing Benefit applications, and Universal Credit claims. 

“Our Lifft Team are here to provide practical support to individuals facing housing-related issues and financial difficulties,” said Anthony Rowson – Supported Housing Team Leader. “We understand that people can find themselves in difficult situations, and we aim to provide them with the support they need to overcome these challenges and move forward with their lives.”  

How can we provide support?

A support worker can visit you at your home or other suitable location. The amount of support will depend on your needs and will be over an appropriate time, agreed with you.

What can we do?

  • Help setting up your home (✓)
  • Budgeting advice and benefit claims (✓)
  • Helping access to grants (✓)
  • Support in setting up home for new tenants (✓)
  • Tenancy advise/support (✓)
  • Arranging access to health services on behalf of a tenant (✓)
  • Good neighbouring tasks, life skills (✓)
  • Referral & signposting to other agencies (✓)
  • Property safety (✓)
  • Social inclusion-connecting people with their communities (✓)
  • Working with a person where tenancy issues may jeopardize their tenancy (✓)

We can do a whole lot and have helped a whole lot of people.

Interested? Get in touch with us!

If you want more information about our support services, don’t hesitate to contact our Lifft team on 0300 303 1717, Monday to Friday, between 9 am and 5 pm.

You can also email (please add the Lifft team in the subject box).

Shared Lives

Shared Lives arrangements for adults needing care and support with carers in their local area. Individuals using Shared Lives have the opportunity to be supported in carers’ homes and local communities.