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Live independently in your own home
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Find out the types of garages we have available.
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If you’re struggling with rent due to the cost of living crisis, we’re here to offer support.
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With planning approval granted for the first phase of renovation works, we’re ready to deliver meaningful improvements to homes and the building.
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With help from the local community, the Blaenau Gwent Food Partnership is starting a good food movement.
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Tackling climate change and creating thriving communities go hand in hand. Together, we can protect the places we love and build a better future for everyone.
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Get help with the cost of living
We understand that the rising cost of living can be worrying if you have difficulty paying your bills and rent, but help and advice are available.
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Safeguarding is the action that is taken to protect adults or children who might be at risk of harm, to order to prevent them suffering abuse.
Managing your rent arrears
We understand the effects of the current cost of living crisis, if you do fall into arrears with your rent there are ways we can advise and support you. We know it can be stressful to talk about, but please don’t wait until you owe a large amount of money before reaching out to us.
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Keep things smooth by making the move to Universal Credit!
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Learn how to keep your home free from damp and mould
How to register for a home
Find information on securing yourself a new home
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Blaenau Gwent’s largest social landlord, providing homes and supporting communities.
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Learn more about our performance by clicking here.
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Learn more about people at Tai Calon
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Find out more about what we do at Tai Calon
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Share ideas, discuss important topics, give feedback on policies and plans, and help shape the future of your community and housing services.
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All out-of-hours emergencies including housing repairs can be reported on the Delta Wellbeing website.
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Me and My Home My community News Help & Support About Us Careers Contact Us
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Tenant Resources Find support quickly Leaseholder Guidance Information for Leaseholders Supported Living Live independently in your own home Garages Find out the types of garages we have available. Pay my rent & How to pay If you’re struggling with rent due to the cost of living crisis, we’re here to offer support. St.George's Court With planning approval granted for the first phase of renovation works, we’re ready to deliver meaningful improvements to homes and the building.
Events Upcoming events in your area Membership of Tai Calon Have a say in how your home and community is managed Blaenau Gwent Food Partnership With help from the local community, the Blaenau Gwent Food Partnership is starting a good food movement. Customer Voice Tell us what you think Development Programmes Developing a housing, land and property portfolio that meets the needs of current and future generations. Sustainable communities Tackling climate change and creating thriving communities go hand in hand. Together, we can protect the places we love and build a better future for everyone.
Get help with the cost of living We understand that the rising cost of living can be worrying if you have difficulty paying your bills and rent, but help and advice are available. Safeguarding Safeguarding is the action that is taken to protect adults or children who might be at risk of harm, to order to prevent them suffering abuse. Managing your rent arrears We understand the effects of the current cost of living crisis, if you do fall into arrears with your rent there are ways we can advise and support you. We know it can be stressful to talk about, but please don’t wait until you owe a large amount of money before reaching out to us. Universal Credit Keep things smooth by making the move to Universal Credit! Healthy Homes Learn how to keep your home free from damp and mould How to register for a home Find information on securing yourself a new home
Who we are Blaenau Gwent’s largest social landlord, providing homes and supporting communities. How we are doing Learn more about our performance by clicking here. Meet our Teams Learn more about people at Tai Calon What we're doing Find out more about what we do at Tai Calon Partnership & Collaboration Tai Calon works with a range of partners and other organisations
General Enquiries You can visit, write or telephone us Sevice Standards Our service standards tell you what you can expect from us. Complaints & Compliments We’d love to hear your feedback Llais ein Pobl Share ideas, discuss important topics, give feedback on policies and plans, and help shape the future of your community and housing services. Out of Hours Emergency Form All out-of-hours emergencies including housing repairs can be reported on the Delta Wellbeing website.

✅ Allpay Payment Update: The issue affecting debit and credit card payments has been resolved. If you continue to experience problems, please contact Allpay Client Services on 0330 135 9510 or enquiries@allpay.net.

Home How to register for a home

How We Decide Who Gets a Home

Our lettings policy explains how homes are allocated, how Blaenau Gwent’s banding system works, and the support available when moving in or out. Read the policy here.

How Homes Are Allocated

We work with Blaenau Gwent Council through the Common Housing Register.

  • Everyone applies through the same system.
  • The Council bands people based on housing need.
  • Homes go first to those in the highest need.

Understanding Housing Bands

The banding system makes sure homes go to those who need them most

Apply to the common housing register

Blaenau Gwent County Borough Council (BGBC) and the four main housing associations that operate in the County Borough (Tai Calon Community Housing, Linc Cymru, Melin Homes and United Welsh) have set up one housing register so that people will be able to apply for social rented housing by making one application. This register is called the Blaenau Gwent Common Housing Register.
Learn More

Homelessness or threatened with homelessness

Blaenau Gwent County Borough Council (BGBC) will provide assistance and advice to those who are homeless or threatened with homelessness. This may include finding temporary accommodation whilst permanent accommodation is sought
Learn More

Moving In – Support You Can Count On

Our lettings team helps you:

  • Understand your new home and tenancy
  • Identify support needs early
  • Report repairs, access services, and get help
  • Connect with partners for extra support

Moving Out – Leaving Made Simple

We ensure that leaving your home is straightforward:

  • Guidance on what to do before leaving
  • Friendly, consistent checks
  • Quick preparation for new residents

Why This Matters

  • Greater fairness and transparency
  • Clearer guidance for customers and partners
  • Better support for vulnerable people
  • Improved outcomes for everyone

Need Help?

  • Email: talktous@taicalon.org
  • Call: 0300 303 1717
  • WhatsApp: Directly contact us

We’re here to help every step of the way.

Useful Information

Supported Living
Supported living is about enabling you to live independently in your own home.
Learn More
Tenant Transfer
Tenants may transfer from one Tai Calon property to another.
Learn More
Mutual Exchange
This is a way of swapping your home with another Tai Calon tenant or a tenant of another housing association or council who also wants to move.
Learn More